Editorial draft for owner review.

For a local business, being discoverable starts with making your information accurate, useful and easy to find. There is no need to promise a number-one ranking to make worthwhile improvements.

Start with your Google Business Profile.

If your business is eligible, a Google Business Profile can help people find practical information in Search and Maps. Check Google’s current eligibility rules before creating a profile.

Use your real business name, choose a relevant category and keep your hours, contact details and service information accurate. Only describe services you actually provide.

Keep the basics consistent.

Check your website, social profiles and relevant business listings. People should not have to guess which phone number, address or opening hours are current.

If your business changes location or availability, update the places customers are likely to check. Useful information is part of a good customer experience.

  • Accurate name, location or service area
  • Current contact details and opening hours
  • Working links to your website
  • Relevant, recent photographs

Help your website answer local questions.

Describe your services and the places you genuinely serve. Make titles and headings specific and readable, without repeating keywords unnaturally.

Think about what someone needs before getting in touch: the kind of work you do, how enquiries work and whether their location is covered.

Build trust without taking shortcuts.

Ask for honest feedback from real customers when appropriate, and follow the platform’s review policies. Do not buy reviews, write them on customers’ behalf or offer incentives for positive ratings.

Visibility changes over time and rankings are not guaranteed. Focus on keeping information reliable and giving people a good reason to choose your business.

THE SHORT VERSION

Be accurate. Be useful. Be recognisable wherever people find you.

NEED A HAND WITH GET FOUND?EXPLORE SERVICES