SERVICES

The right help. Right where you are.

Practical digital support for US-based small and local businesses. Build a professional presence, communicate your value and make it easier for customers to get in touch.

PRACTICAL SUPPORT. DEFINED SCOPE.

The right partnership.
A clear monthly price.

For US-based small and local service businesses. From consistent content to a connected brand, website and digital presence. All prices in USD.

 

LIGHT

$299/month

For businesses that need consistency.

Keep your business active online with professional content created and scheduled for you.

INCLUDES
  • 8 social media posts per month
  • Content for Facebook and Instagram
  • Branded graphics and captions
  • Monthly content calendar
  • Scheduling and publishing of approved posts
  • Basic monthly performance report
  • One round of revisions per content batch
Not included
  • Website creation or redesign
  • Brand identity development
  • Community management or replies to direct messages
  • Original video production
  • Paid advertising or advertising management
  • Additional deliverables beyond the agreed scope
Get Started

A signed service agreement is required before work begins. All deliverables, limitations, payment terms and cancellation conditions will be confirmed in writing.

 

ESSENTIAL

$499/month

For businesses ready to grow.

Build a consistent, professional online presence without managing everything yourself.

INCLUDES
  • 12 social media posts per month
  • Content for Facebook and Instagram
  • Branded graphics, captions and simple carousels
  • Monthly content strategy and calendar
  • Scheduling and publishing of approved posts
  • Basic optimization of existing social media profiles
  • Monthly performance report
  • One monthly strategy check-in
  • One round of revisions per content batch
Not included
  • A new website
  • Full brand identity development
  • Daily community management or unlimited message replies
  • Paid advertising or advertising management
  • Professional photography or original video production
  • Additional deliverables beyond the agreed scope
Get Started

A signed service agreement is required before work begins. All deliverables, limitations, payment terms and cancellation conditions will be confirmed in writing.

Complete Digital Partnership

COMPLETE

$699/month

Minimum commitment: 12 months.
Total contract value over 12 months: $8,388.

Strategy, branding, website and ongoing digital management.

Build a cohesive brand and professional online presence, then keep it active and consistent with ongoing digital support.

INCLUDES
  • Initial discovery, positioning strategy and practical 90-day action plan
  • Starter brand identity system and social media assets
  • Up to 3 branded collateral design concepts — design only
  • One responsive business website of up to 5 pages
  • 12 Facebook and Instagram posts per month
  • Applicable Google Business Profile maintenance
  • Scoped minor website content updates
  • Monthly report, recommendations and strategy meeting
  • Priority email support
  • Initial advertising strategy and recommendations
Not included
  • E-commerce, custom applications or complex integrations
  • Extensive copywriting, professional photography or original video
  • Major website redesigns or additional pages
  • Ongoing advertising creation, management, optimization or spend
  • Physical production, printing, manufacturing, shipping or supplier costs
  • Domains, hosting, paid software or third-party subscriptions unless included in writing
  • Additional work beyond the agreed scope
Get Started

A signed service agreement is required before work begins. All deliverables, limitations, payment terms and cancellation conditions will be confirmed in writing.

Good partnerships start with clarity.

Clear Pricing. Clear Scope. No Surprises.

Every plan includes only the services and deliverables specifically listed in its description.

Before any work begins, every client must review and sign a written service agreement confirming the selected package, deliverables, timelines, payment terms, revision limits, client responsibilities and cancellation conditions.

Additional work outside the agreed scope requires a separate quote and written approval before it begins.

Third-party costs, advertising spend, paid software, hosting, domain registration and subscriptions are excluded unless explicitly stated in the agreement.

There are no unlimited requests, unlimited revisions or unlimited support.

Clients must provide the necessary information, assets, access permissions and approvals in a timely manner. Delays may affect delivery dates.

COMPLETE: 12-month minimum commitment. Total first-year contract value: $8,388. Agreements are sent and signed separately; payment and cancellation conditions will be reviewed before launch. No guaranteed rankings, leads, sales or revenue.

COMPLETE / THE FULL SCOPE

Strategy first.
Everything connected.

A practical digital partner for contractors, plumbers, electricians, cleaning companies, salons, wellness businesses and other local service businesses.

A. Initial strategy and conceptualization
  • One initial discovery meeting
  • Review of the business’s existing online presence
  • Definition of target audience and business positioning
  • Brand messaging and differentiation
  • A documented digital positioning plan
  • A practical 90-day action plan with priorities and next steps

Delivered during onboarding. Strategy is not a promise of guaranteed business results.

B. Starter brand identity
  • One primary logo concept and agreed variations; up to 2 consolidated rounds of logo revisions
  • Color palette and typography selection
  • Basic visual guidelines
  • Consistent visual direction for the website and social media
  • Social media profile assets and branded design templates
  • Up to 3 branded collateral design concepts, selected for your business

Examples: sticker, packaging/box, pin/badge, business card, thank-you/insert card, or uniform/vehicle graphic concept. Design only: physical production, printing, manufacturing, shipping and supplier costs are excluded. Final formats and revision limits are confirmed in the agreement.

C. Website development
  • One professional, responsive business website of up to 5 pages
  • Design aligned with the approved brand identity
  • Home, About, Services and Contact, plus one additional page where appropriate
  • Contact form and links to agreed contact channels
  • Basic on-page SEO
  • Basic analytics setup where technically available
  • One consolidated design review and one consolidated pre-launch content review

No e-commerce, custom applications, complex integrations, extensive copywriting, professional photography/video, major redesigns or extra pages. Content, review deadlines and onboarding schedule are agreed in writing.

D. Monthly digital management
  • 12 social media posts per month for Facebook and Instagram
  • Branded graphics, captions and simple carousels
  • Monthly content calendar and planning
  • Scheduling and publishing of approved posts
  • Basic Google Business Profile optimization and maintenance, where applicable
  • Minor website text and content updates: up to 1 hour per month, no redesign or new pages
  • Monthly performance report and recommendations
  • One monthly strategy meeting
  • Priority email support
  • One round of revisions per content batch

Content follows the agreed calendar and timely client approvals. Support is not unlimited; availability and update scope are confirmed in the agreement.

E. Advertising strategy
  • Initial advertising strategy and recommendations
  • Suggested channels, audience, messaging and budget
  • Recommendations for campaign objectives and tracking where appropriate

Ongoing campaign management, campaign creation beyond any agreed initial setup, optimization and advertising spend are not included in the $699 monthly fee. They require a separate quote and written approval.

F. Commitment, exclusions and conditions
  • Minimum commitment: 12 months; total initial contract value: $8,388
  • Domain registration, hosting, paid software, subscriptions and advertising spend are separate unless expressly included in writing
  • Physical printing, packaging manufacture and branded merchandise production are excluded
  • Website and brand identity follow an agreed onboarding schedule
  • Monthly social content depends on the agreed calendar and timely approvals
  • Additional pages, design concepts, content, revisions, platforms or services require a separate quote and written approval

Payment terms and cancellation conditions are confirmed in the separately signed agreement. No cancellation penalties are specified on this website.

01 / BUILD

You have a business. Now it needs a place online.

A proper home for your business.

A website that introduces you properly, answers the important questions and makes the next step obvious.

WHAT WE CAN HELP WITH
  • Clear page structure and useful website copy
  • A considered design that feels like your business
  • Layouts that work on phones, tablets and desktops
  • Straightforward contact and enquiry paths

A GOOD FIT FORNew businesses, first websites and a fresh start.

LET’S TALK ABOUT BUILD
02 / IMPROVE

Your business has moved on. Your website hasn’t.

Better doesn’t always mean starting again.

Keep what works, improve what doesn’t and make it easier for people to understand what you offer.

WHAT WE CAN HELP WITH
  • A practical review of the current website
  • Clearer messaging and better navigation
  • Design, content and mobile usability improvements
  • A prioritised plan for the changes that matter

A GOOD FIT FORExisting websites that feel dated, unclear or difficult to use.

LET’S TALK ABOUT IMPROVE
03 / GET FOUND

The right people are looking. Can they find you?

Be there when it matters.

A clearer, more consistent presence in the places people use to discover businesses like yours.

WHAT WE CAN HELP WITH
  • Google Business Profile setup or improvements
  • Consistent business details and local information
  • Useful website titles, descriptions and search basics
  • Practical priorities for local visibility

A GOOD FIT FORLocal businesses and anyone who needs a stronger search presence.

LET’S TALK ABOUT GET FOUND
04 / STAY VISIBLE

Running your business leaves little time to show up online.

Consistent. Not constantly online.

A manageable approach to content and social media that keeps your business recognisable and relevant.

WHAT WE CAN HELP WITH
  • Content themes grounded in your actual business
  • A realistic social media and publishing plan
  • Useful updates for your website and profiles
  • Practical ongoing digital support

A GOOD FIT FORBusinesses that need consistency without constant online work.

LET’S TALK ABOUT STAY VISIBLE
ONE BUSINESS. A CONNECTED PRESENCE.

It all works
better together.

Your website, Google profile and social content should feel like parts of the same business. We help connect the dots.

One place. Less running around.
yourbusiness.com
stem&storyFLOWERS, WITH FEELING.MENU ≡
Florist arranging fresh flowers in a bright independent flower studio
YOUR LOCAL FLOWER STUDIO

A little wild.
A lot of heart.

Find your flowers
Thoughtfully made. Locally loved.Fresh flowers, real connections. ↗
florist near me
Stem & Story Local flower studioFlowers for life’s little moments.
Website Directions
stem&storyMobile flower studio website illustrationGood things.
Growing here.
EXPLORE THE STUDIO ↗
A new connection.Your business. Their next step.
looking good.
getting found.
Your business, but better.ILLUSTRATIVE BUSINESS PREVIEW
A FEW USEFUL ANSWERS

Good questions.
Clear answers.

No need to have it all figured out.

No. Start with your business, what you already have and what feels difficult. The right next step might be a new website, a few focused improvements or help getting found.

READY WHEN YOU ARE.

Your next chapter starts online.

Let’s find the right next step for your business.

LET’S GET STARTED